More Detail Specific to Custom Work: Ordering Information and Policies, etc.

This is when a totally new design and endeavor is undertaken for a customer by designing and making something from scratch or square one, and/or when a piece is built entirely to fit or be made in specific ways the customer wants and needs.

 

Creating and/or making a new piece of art: 

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Upon beginning for a customer, I find out what they'd like to make and figure costs into the potential project, followed by creating sketches of various ideas of how the art and/or fountain will resemble when completed.  Particular details and agreements can be worked into the commission of a piece of art and more details will follow on this when I have time to completely hone those aspects. For now, this substitutes as a general outline of what a custom project commission could entail. Often it is generally begun by a deposit, with half of the total or a third of the total paid with the remainder due upon completion of the artwork, but before shipping has been handled.

 

Custom one-of-a-kind, original, entirely new or "from scratch" artwork can be a very detailed, time-consuming process, as well as expensive. Since this aspect does require more time, custom work can take much longer to start and then produce compared general premade designs and retail artwork. 

Shipping:

From very small to very large, each piece and project has a means and way, and options for being handled in a careful and thoughtful, cost effective and efficient manner to suite whatever need there may be on a project.

 

If applicable to the needs of a custom piece, this can be is handled by specialty crating and shipping companies that are experts in moving and packing things that are too large for traditional carriers, and thus require freight costs and use. I do not involve myself in this aspect of custom work by crating, and rather refer my customers to the experts in such things so it can be handled more efficiently for my customers. (Please see shipping page for more details) This can vary in cost depending on the destination and services entailed to pack them.

 

The particular tall Palm Tree fountain shown here is an example of something that would require special packing and freight needs. It went from here in the Phoenix Valley area to the coast of North Carolina, and to give an example idea of potential cost's, it had a price of about $2000.00 (in early pre-covid 2020) to insure, crate and ship. 

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Everything else that does not fit into freight categories I do myself and do it as well as I can. For example, the floral nozzle pieces were made as individual parts of a whole, and did not need freight packaging and conveyance, but still required a huge "oversize" box with extra packaging material, and needed to travel very far, going a long way around the world to the Qatar in Middle East. So wherever (and whatever) a project's needs may be, it can be done, and I do my best to be as thorough and helpful as possible and provide whatever options I can for customers. 

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Costs:

 

This can vary a lot depending on the project. I do very high-quality work on everything and utilize the same of standard of quality in materials for each specific need, and use, on each project, and try to keep prices as good as I can as well as offer options whenever possible. Since projects can be so diverse in detail, needs, sizes, functionality, etc., determining cost can only be done on an individual project basis. To help save time both ways, if possible, I try to give a preliminary basic quote so there's an initial idea of it, but until the details and design of a piece are determined and set, getting a final amount (or moving to a payment or deposit) can't be done exactly. For example, costs can be minimal to high: from something like designing/making a new flower to making a gargantuan elaborate piece of art or functional artwork. e.g. going from about $100.00 to $25K+ and more.

 

The only limit is the amount of examples I have here and opportunities to make more art, as not much has been added in greater depth yet since copper is quite expensive, so I am slowly working on some exceptional fine art examples in large sizes (and other designs staples in water features and art) that go beyond what is shown here in detail and design functionality, that can start to show more of the capability and breadth of the work that can be done. (That may take much time but I'll update when I can and add to it when and as possible as time goes on).

 

Basically, I am happy to make anyone anything they like and want, as long as I have time to, be it small or large, detailed or simplistic.

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Further Notes on Potential Cost Adjustments:

Additional aspects of commissioned artwork may or may not include such things as below, and/or be dependent on what the project is and/or needs. My goal with all such work is to make people happy and achieve their goals with the artwork and/or project, enhance their space, and help bring to life their idea - or - make and design on my own version (from their directed basic theme) a custom artwork that also can fulfill the goals.

 

Some projects can also entail other aspects that are worth considering a head of time for any new potential project. Commissioned purchase agreements may also be premade and relevant and can vary based on customer needs and wants, as well as my own ability to fulfill any such requests. 

 

Though an unlikely occurrence, examples of such things for custom commissioned artwork can include projects that change or evolve in nature as they are constructed, and so can be potentially subject to pricing and quote changes as need be for the art costs in labor and material. This is based on the evolving customer needs and/or wants along with the artist's discretion as how to best accomplish and make such things work. More specific ideas and preset parameters for design and builds do not require such things in advance, or rarely do, and are preferable from my point of view, so I do strive to get it basically set ahead of time -but- am also open to evolving work if and as needed. Either way, I check everything in advance as much as possible to make sure everything is done as best as it can be done. However, in the instance when projects can get altered during creation, this can be broached before proceeding or finishing work, so that a suitable accommodation for both the customer and artist can be accomplished before finishing the project.

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Deposits for custom work:

 

These also vary on the piece and project. More material heavy and detailed work need greater deposits, (completion timeframes also affect it) so it best determined on an individual basis per project, and sometimes a deposit may not be needed if it is something relatively small and less expensive.

 

I always come through for my customers and for clarity on deposit policy: if a deposit is needed for artwork to be started and completed, it is non-refundable, and only returnable in trade for other finished artwork equal to the deposit, and such trade does not include shipping costs, which are still applicable for traded artwork, and the same applies on a finished custom piece. Once a piece is done and approved by the customer the balance and shipping are due before the item can be sent.

 

Timeframes:

 

I work to reach and accommodate whatever timeframe is needed or wanted for any project. Because of the time involved in custom work if deadlines are needed this can impact and alter the price of the art, e.g. with shorter completion timeframes  generally having a higher price and visa versa.

Sometimes art can be delayed for various reasons. If a specific date is needed for completion of art, then such durations are best and often need to be, outlined in the project and cost adjusted if need be, in writing and in advance of beginning work on the project. Unless needed, completion dates are not guaranteed (unless specified as such) and such timeline needs will dramatically increase costs to the total of the art) but otherwise, basic-guideline approximate timeframes are wholeheartedly attempted to be adhered to as close as possible, nonetheless, and for the most part can be adequate enough without needing exorbitant yet necessary, extra costs for specific guaranteed times. 

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Shipping is only able to be done in a way so that the art can be finished and sent at a time so it is capable via the shipper to arrive when needed. 

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Custom work on online stores:

 

Etsy and Amazon Handmade, do not have a system or availability for doing deposits on artwork, and is made and geared for adding and having whatever item on there, be it n stock or made by order, be something that often needs a full purchase price paid before the artwork is made, has limited shipping options and depth for custom work applications in costs, timelines, and deposits, etc., so Copper Phoenix Art does not use Etsy for many custom orders, and if so, only on a very limited basis when the project is compatible, and that is normally for smaller and/or less elaborate art. 

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Thank you very much for considering me for your special project and/or artwork!
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